Terms & Conditions

Welcome to NovaMarine. By accessing our website, purchasing from us, or using any of our services, you agree to the following terms and conditions. Please read them carefully.

1. Company Information

NovaMarine specialises in the servicing and supply of marine safety and survival equipment, as well as the procurement, installation, and commissioning of OEM marine auxiliary systems through our Technologies Division. Our head office is based in Paarden Eiland, Cape Town, with branches in Durban and Walvis Bay.

2. Orders and Pricing

  • All prices are quoted in South African Rand (ZAR) and are subject to change without notice.

  • Product availability is subject to stock levels. In the event of stock unavailability, you will be contacted with alternative options or lead times.

  • Orders are only processed once full payment is received unless prior arrangements have been made.

3. Delivery

  • Delivery timelines are estimates only and may vary due to logistics or product availability.

  • NovaMarine is not liable for delays caused by third-party courier services or unforeseen circumstances.

  • Customers must inspect goods upon delivery and report any issues within 48 hours.

4. Returns and Refunds

  • Returns must comply with our Returns Policy.

  • No returns will be accepted without prior approval.

  • Refunds will be processed based on the condition of the returned product and within the specified timeframes.

5. Warranties and Liability

  • All products are covered by manufacturer warranties where applicable.

  • NovaMarine will not be held responsible for any indirect, incidental, or consequential damages resulting from product use.

  • Use of products should always comply with safety regulations and manufacturer guidelines.

6. Intellectual Property

All content, logos, images, and information on our website are the property of NovaMarine and may not be copied, reproduced, or distributed without written permission.

7. Privacy and Data Protection

Your personal information is treated with the utmost confidentiality and will only be used for order processing, communication, and internal analysis. We do not share your data with third parties without consent.

8. Governing Law

These terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of South African courts.

For any queries regarding these terms, please contact us 

NovaMarine reserves the right to update or modify these terms at any time without prior notice.

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